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Sending email

Plume sends every campaign and confirmation email through your own mail credentials — nothing routes through a third-party service you don’t control. Configure this once in Settings → Mail.

Field Notes
Provider SMTP or Amazon SES (SMTP)
Host Your SMTP host. For SES, use email-smtp.<region>.amazonaws.com.
Port Typically 587 (STARTTLS) or 465 (implicit TLS).
Username Your SMTP username (for SES, the SMTP username from your SES SMTP credentials, not your AWS access key).
Password Your SMTP password. Leave blank when editing to keep the currently saved password.
From address The email address campaigns and confirmations send from.
From name The display name recipients see.

SES doesn’t use your AWS access keys directly — generate a dedicated set of SMTP credentials from the SES console and enter those as the username and password above, with host email-smtp.<region>.amazonaws.com.

After saving, use the Send a test email box on the same page to confirm delivery end to end before you send anything to real subscribers.

Whichever provider you use, make sure the domain in your From address matches the domain you’ve verified and set up SPF/DKIM for at that provider. A mismatched domain is the most common reason mail lands in spam or gets rejected outright — check your provider’s domain verification settings if deliverability looks off.