FAQ
What’s the license?
Section titled “What’s the license?”Plume is sold under the CodeCanyon (Envato Market) commercial license — a one-time purchase, not a subscription. Your purchase entitles you to use it per the license tier you bought; please don’t redistribute the code.
What do I need to host it?
Section titled “What do I need to host it?”PHP 8.2+ (with pdo_mysql, openssl, mbstring, ctype, curl, fileinfo, and dom),
MySQL 8 or MariaDB 10.6+, and a single cron job. See Installation for the
full walkthrough.
My emails aren’t sending — what do I check?
Section titled “My emails aren’t sending — what do I check?”Two things, in order:
- Confirm your cron job is actually running — see The cron job. Nothing sends without it.
- Go to Settings → Mail and click Send test to verify your SMTP or SES credentials work.
Can I try it before I buy?
Section titled “Can I try it before I buy?”Yes — the live demo is at demo.plumenewsletter.com. It resets hourly, and login credentials are shown right on the demo’s login page.
Does the AI copilot cost extra?
Section titled “Does the AI copilot cost extra?”No, but it’s optional and bring-your-own-key: paste your own Anthropic API key in Settings → AI
to enable it. Plume works fully without it — nothing else in the app requires a key. The copilot
defaults to the claude-sonnet-5 model.
Where do I get support?
Section titled “Where do I get support?”Support is provided per your CodeCanyon support terms. When you reach out, include your PHP and
MySQL versions and any relevant lines from storage/logs/laravel.log — it speeds things up
considerably.